Companies Choice of CRM Management and Tools

Every business depends on its customers and how they are dealt with. It is believed that smaller businesses are better at providing services to their customers due to their size, they would give better attention to each of their customers. Understanding and predicting what your customer wants is vital to the success of your business. A few years ago, big companies started investing in a CRM system. Client relation management understands and tries to know the customer better and then provide them with the best options available. It manages a company’s interaction with its clients.

A company must choose the right CRM Tool to generate more sales as it should provide you and your company with everything that you and your employees need. The right CRM Tool can be proven to be a blessing if used properly. The key benefit is that the users only need a minimum of training to be able to use it and can be easily accessed. 10 best CRM tools are:

1. Batchbook

2. Bantam Live

3. Zoho CRM

4. Buzzstream

5. Sugar CRM

6. Salesforce

7. Bizroof

8. Highrise

9. Free CRM

10. Relationals

Agile Programming and Methodology

Agile Project Management Tool

Some people believe that agile programming includes a lot of extra work. AP, an approach to project management is used in software development. It helps a team to work properly by building software through incremental and iterative work cycles, known as sprints. Hence, it makes the task easy and reduces the workload by using less time on each component and making the software work faster. The roots of agile methodology can be traced back to 1970s as it was developed to deal with a situation where the waterfall method failed. All businesses require a way to reduce their cost of development and improve software reliability, and agile programming can help overcome this with its unique technique. It breaks the whole application development project into small pieces and then one can work upon it for three to four weeks during which you can find the root of trouble as well.

Some advantages are:

• No detail requirement needed.
• Earlier benefit to the user/business.
• Face to face communication.
• Less time to market.
• Less cost to customer.
• High quality.

Some disadvantages are:

• Smaller planning horizon.
• Lesser design and documentation
• Need clear customer vision.

Necessity of experienced and senior resources.